Included services & booking information

Included services

  • Table and bed linen, towels, electricity, heating costs and final cleaning are included.
  • Weekly change of bed linen
  • Fresh hand and bath towels twice a week
  • Vacuum cleaner, iron and broom available
  • Soap and shampoo in every bathroom
  • Lift
  • Access to the outdoor pool with spacious sunbathing lawn, sun loungers, parasols and glorious panoramic views across the valley and mountains. Our pool (10x5m) and sunbathing lawn are open all day during the summer season.
  • Upon arrival, you will receive the South Tyrol Guest Pass. This allows you to use public transport throughout South Tyrol free of charge. A bus stop is just a few steps from the house.
  • Guestnet: our digital information system with everything important and worth knowing about our house, events in and around Villandro and the Valle Isarco, plus a wide range of leisure tips
  • Free parking directly at the house.
  • Bikes: you can store your mountain bike or e-bike in our bike garage and recharge it free of charge.
  • WLAN
  • Breakfast is already included in the price of our double rooms. Staying in an apartment, means you are free to decide: book without breakfast, enjoy the daily buffet or let us spoil you with a lovingly filled breakfast basket – just as it suits your holiday mood.

Booking information

To confirm your reservation, we kindly ask for a deposit of 40% of the booking price.

You may settle your bill in cash, with debit card or credit card (Visa and Mastercard).

You are also welcome to pay in advance.
 
Our bank details:
Bank: Raiffeisenkasse Untereisacktal Gen.
Account holder: Egger KG
IBAN: IT42S0811359140000302000105
SWIFT: RZSBIT21213

 
Cancellation conditions
Up to 31 days before arrival: free cancellation
From 30 to 15 days before arrival: 40% of the total price
From 14 to 8 days before arrival: 60% of the total price
From 7 days before arrival until the day of arrival: 70% of the total price

In the event of late arrival, early departure or no-show: 100% of the booked but unused days will be charged

Occasionally, something can happen before the start of a trip. With our trip cancellation insurance you are financially covered. Should a booked stay at a hotel be delayed, or even not taken up or prematurely broken off, cancellation charges can be redeemed. In order to save you any expenses in such cases, we recommend you take out this trip cancellation insurance, with which you are covered by the Europäische Reiseversicherung’s travel insurance.